Our signature workshops

We readily  design bespoke training solutions tailored to suit your business. Our proven training methodologies empower your people to improve performance across a whole range of management and leadership skills, from time management to leading a crisis. Our approach is 100% results driven, and based on our extensive experience.

New Leader Assimilation Program

Give yoursel and your team a flying start by speeding up the “getting to know you” process for both sides and set the foundations for success.

Self Managed Learning for HR Business Partners - 2 Levels

Discover how powerful it can be to learn with and from others that face similar challenges as you have.

Self Managed Learning for Leaders - 3 Levels

Discover how powerful it can be to learn with and from others that face similar challenges as you have.

Communication skills for leaders

Strengthen your power of persuasion, develop your management talents, ensure leadership through good, affirming and convincing communication.

Communication in uncertain times

Keeping teams operational during a restructuring or a major change.

Media Training

Professional management of your communication with the media in all circumstances.

Crisis Communication Masterclass

Managing expectations when reality becomes a threat.

Operational Crisis Management

Be prepared to lead your organization through an operational crisis.

Project Risk Management

Increase the odds of project success, keep the project team motivated and ensure credibility towards all project stakeholders.

Details

Below you will find details about the courses that we organise on a regular basis. If you are interested in either attending an open session, or having the training organised in-house or for a particular team, contact us for more information.

Communication in uncertain times

Keeping teams operational during a restructuring or a major change.

1 hour interactive training for all team leaders. How to communicate with employees during the information and consultation phase (Renault Law) which creates prolonged uncertainty? How to keep teams operational during major changes? The training is based on Square Circle clients’ field experience over the past 25 years. Practical advice that can be applied immediately to learn how best to deal with and manage employees’ individual situations. By communicating appropriately, we avoid the often humanly devastating effects of uncertainty.

Who should attend?

Executive committee, middle management and anyone in charge of a team

Learning Outcomes
  • Understanding how humans react to change
  • Effectively managing each cycle of change
  • Supporting each employee according to his or her own personality
  • Keeping the team operational and committed
  • Contribute to the preparation of the next steps
Training Outline

A 1-HOUR FACE-TO-FACE TRAINING OR WEBINAR

  • Introduction: implications of the Renault Act (in the case of collective redundancies)
  • In the event of change without collective redundancies: context and challenges
  • Explanation of the change curve and how to deal with each cycle
  • Practical advice: what to do according to each situation?
  • Questions & answers, interactive discussion
    References

    Alliance International, Allnex, AMP, Agence et Messagerie de la Presse, Astellas Pharma Belgium, Barco, Bekaert, Becton Dickinson, Damart, Doosan, D’Ieteren, Douwe Egberts, Friesland Campina, Henrad, Ingersoll Rand EMEA, Keter Curver, Lagardère Retail Travel, L’Oréal, LSG Sky Chef, Magotteaux, Mondelez, Plastic Omnium, Struik Foods, UCB, Vesuvius 

    Communication skills for leaders

    Strengthen your convincing power, develop your management talents, ensure leadership for good, valorizing and convincing communication.

    In order to implement future projects successfully, one usually has to have a higher level of interaction and communication than what one did in the past!  The talents and skills in the field of communication will be more strategic than ever to mobilize and motivate employees, to realize the projects: to take the teams into the change, to manage the resistances and uncertainties that slow down the transformations, to evolve opinions, behaviors and attitudes

    Who should attend?

    This workshop is addressed to all those leading a team.

    Learning Outcomes
    • Strengthening your communication skills and competences 
    • Strategic management skills important for your evolution
    • Strengthening your powers of persuasion and mobilizing your team
    Training Outline
    FACE TO FACE TRAINING OF 4 HOURS, WITH A FOCUS ON PRACTICE AND IMMEDIATE USE

    Theoretical part : Key elements to convince (45 minutes)

    • How does our brain work when it is questioned?
    • What process does it use to reach a decision?
    • How to use this process to convince when communicating?
    • How to make the link with the 3 types of arguments that are the power of leadership communication?
    • Build up communication when one had 3, 10, 30 minutes to convince
    • How to manage non-verbal communication, knowing that it is more than 50% of the convincing power?
    • How to integrate the principles of leadership communication into written communication?
      Practical part: INTERACTIVE EXERCISES  (3 hours)

    • Translating theoretical knowledge into practice by means of 2 presentations, each evaluated and discussed by the participants and the trainer
    • Feedback and individual coaching on non-verbal communication
    • After the workshop, each participant can call on the trainers to “test” their next communication in order to perfect their training.
    References

    AGC Automotive Europe, Capsugel, D’Ieteren, Barco, British Telecom Benelux, Becton Dickinson (BD Europe), Ingersoll Rand, Sabca, Telenet  

    Media Training

    Professional management of your communication with the media in all circumstances.

    The media play a leading role in creating opinions that can influence  people’s behaviour. The media world has its own rules that have little to do with conventional ways of thinking.  A company, an organization cannot ignore the media. The media can ignore the company. They can also hurt it voluntarily or involuntarily.

    Who should attend?

    CEO, CFO, COO, HRM, Communication, Marketing & Sales

    Learning Outcomes
    • Get a new realistic view of a journalist’s world
    • Formulate powerful messages that reach their target
    • Master your non- verbal communication
    • Use an efficient technique to get your messages across (TV, Radio, Written media)
    Training Outline

    INTERACTIVE WORKHOP OF 4 HOURS FOR MAX 3 PARTIICPANTS INCLUDING CAMERA TRAINING AND INDVIDUAL COACHING

    Theoretical Part (1 hour)

    • How does media work?
    • How is news constructed?
    • Briefings
    • Formulating your messages with a specific technique

    Practical Part: INTERACTIVE EXERCISES (2 LIVE INTERVIEWS PER PARTICIPANT)

    • By using the interview grid, preparing live interview, formulating the right messages
    • Preparing together the media key messages
    • Live interview before camera
    • Individual coaching on non-verbal’s
    References
    ABInbev, Aertssen Groep, Alliance International, Antalis, Alcatel, Allnex, Alken-Maes, AMP, Agence et Messagerie de la Presse, APM terminals Zeebrugge, Arjowiggins, Astellas Pharma Belgium, AstraZeneca, Base, Barco, Bekaert, Becton Dickinson, Belgonucleaire, Belmedis, CB Direct, Crown Plaza Brussels, Crown Cork, D’Ieteren, Damart, De Beers, Dexia, Doosan, Douwe Egberts, Duracell, Elco, Etam Belgium, Exxon Mobil Plastics Europe, Fedex, Friesland Campina, FIB Belgium, Flint Lessines, Gemplus, General Electric Capital, General Electric IMV, General Electric Power Control, Godiva, Honeywell Europe, Henkel, Henrad, Ingersoll Rand EMEA, Ineos, Imtech, Koninklijke Federatie van Belgische Notarissen, Keter Kurver, Kuwait Petroleum, Lagardère Retail Travel, L’Oreal, Lanxess, Lazer, LSG Sky Chef, Magotteaux, Mondelez, Nespresso, Ontex, Pharmacia, Phibro, Renolit, Sabca, Sabena Technics, Schulmann Plastics, Steigenberger Grand Hotel, Struik Foods, Strukton Rail Belgium, Tereos, Tessenderlo Chemie, TE Connectivity, Tupperware, Tyco, UCB, Vesuvius, Volkswagen Forest, Wallenius Wilhelmsen

    Crisis Communication Masterclass

    Managing expectations when reality becomes a threat.

    Interactive master class of 1 day for the crisis team, up to a maximum of 10 people.

    Through practical exercises and group interactivity, learn how to manage a crisis : process and content, including media.  Crisis preparedness is tested on the basis of a real scenario that unfolds during the day.  The participants work in small groups to deal with the incidents that occur during the exercise.  The outcome of their work is evaluated and adjusted in groups.  The participants also learn how to communicate with media based on a technique used in media training.

    Who should attend?
    CEO, CFO, COO, HRM, Communication, Crisis Team
    Learning Outcomes
    • How the crisis team works 
    • Application of crisis plan and business continuity plan 
    • Internal & external communication including interview technique (based on TV interviews) 
    • Communication with trade unions 
    • Individual coaching in the areas of both non-verbal and verbal communication 
    Training Outline

    INTERACTIVE WORKSHOP OF  1 DAY  FOR 10-12 PARTICIPANTS, ASSIGNED TO A GROUP OF MAXIMUM 3 PERSONS

    • Review of the main items of existing crisis plan, principles of crisis management 
    • Interacting with the media/external audiences 
    • Group work on an “unfolding story”
    • Crisis plan preparation  
    • Drafting key messages 
    • Interview techniques 
    • Live interview of every participant 
    • Group learnings  
    References

    Cytec, Becton Dickinson, Schulman, Tereos, Telenet, Makro, IFB The Health Network 

    Operational Crisis Management

    Effective crisis management and crisis management planning can protect organizations against complete failure if/when disaster strikes. While it is closely linked to business continuity planning, the focus of “crisis management” is narrower, referring to the timespan from the moment of discovery of a severe incident to its effective resolution.

     This course analyses sudden onset crises and slow onset crises caused by internal and external issues. Participants will learn about different types of crises, the key elements of crisis management, how to prepare a crisis management plan and how to fit this with business continuity plans. Practical guidance includes how and when to put a crisis management plan into action, methods for determining risk as a basis for crisis management plans, the use of communication platforms and decision-making techniques.

    Who should attend?

    C-suite leadership and leadership with operational oversight, risk managers, internal audit, cyber security professionals, IT security manager.

    Learning Outcomes
    • Understand the different types of business crisis
    • Understand and apply different crisis management models
    • Build a crisis management strategy
    • Build an effective crisis management team
    • Adapt your crisis management team to multiple locations and business lines
    • Make better decisions in a crisis context
    • Perform a high-level assessment of your organization’s vulnerabilities
    Training Outline

    AN 8-HOUR WORKSHOP WITH A BALANCE OF RESEARCHED BASED INSIGHTS AND PRACTICAL APPLICATION OF LEARNING WITH PROJECT CASES

    The main topics covered in the training include:

    • Crisis management models and their applicability to specific types of operational crises
    • Tools, techniques and checklists
    • Decision making under duress
    • Crisis leadership
    • Crisis Tabletop Simulation Case
      References

      Cyber Crime Units across Europe (law enforcement) though the C1b3rWall Academy, Engie (Europe & HQ) and multiple executive counseling sessions with CIO – COO. 

      Project Risk Management

      Bring project risks under control, while keeping the  team motivated, stakeholders engaged and increasing the odds of project success.

      This training is designed to help project managers identify, quantify and bring under control those risks which threaten to delay or derail their projects. Through hands-on work on project cases, participants will understand how risk management can positively affect team motivation and provide project stakeholders with actionable information to support the project.

      Who should attend?

      Project managers, project sponsors, portfolio managers, program managers and project risk managers.

      The training and application of the risk management methodology covered in the course will benefit everyone who is involved in any type or size of project, in any industry sector.

      Learning Outcomes
      • Develop a risk management plan
      • Identify positive and negative risks
      • Perform a qualitative risk analysis
      • Perform a quantitative risk analysis on the schedule and the cost of the project
      • Identify cost / schedule contingencies
      • Develop a risk response plan
      • Monitor and control risk on an on-going basis
      • Clearly and quickly articulate the project risk picture to project stakeholder
      Training Outline

      The main topics covered during the training include:

      • Risk Management Planning
      • Tools and techniques for identifying risks
      • Risk register
      • Risk Analysis & Evaluation:
      • tools and techniques for qualitative risk analysis
      • tools and techniques for quantitative risk analysis
      • Risk Response Planning, Implementation & Control
      • Communicating risks
      • Applied Project Risk Simulation Case
        References

        De Post (Belgium)

        Engie (Paris HQ – Brussels HQ)

         

        New Leader Assimilation Program

        Give yourself and your team a flying start by speeding up the “getting to know you” process for both sides and set the foundation for success.

        Our New Leader Assimilation Program is designed to help leaders settle into a new role and accelerates the development of the working relationship between the leader and his/her direct reports.  New Leader Assimilation reduces the uncertainties linked to a new relationship and accelerates the development of mutual trust and commitment.

        Who should attend?
        • Managers taking over a new team or leadership assignment in the company
        • New managers coming in from within or from the outside of the company
        • All management levels and all degrees of leadership experience

        Learning Outcomes
        • You will learn about the dynamics and communication styles in the team, discuss expectations and priorities, current state, goals and impending future state
        • You will begin to build a credible basis for a longer-term working relationship, and;
        • Lay the foundation for open communications through the process
        Training Outline

        A 4-8H FACILITATED WORKSHOP THAT SETS THE FOUNDATION FOR SUCCESS FOR THE NEW LEADER AND THE TEAM

        • 1/2 day program (with option to follow through on specific topics in later team sessions or leader coaching)
        • An interactive, facilitated process that accelerates early bonding and energizes the team
        • During this workshop, the platform is provided to the new manager and his/her team to develop a first understanding of their respective operating styles and business priorities so that they can quickly work together to effectively address important business needs and issues
        • Through this program expectations and preferences are clarified and a strong foundation for success for the new leader and the team is being created
        • Prepares the ground for the manager to define and begin to implement his/her own business strategy
        References

        Umicore : New Leaderhip Assimilation workshop in a highly experienced team where one of the team members recently became the new leader of the team.

         

        Speed-up the "getting to know" process with your team

        Build a credible basis for a longer-term working relationship and accelerate the development of mutual trust and commitment.

        Self Managed Learning for HR Business Partners – 2 Levels

        Discover how powerful it can be to learn with and from others that face similar challenges as you have.

        Self Managed groups are organised inter and intra company around common themes and for several target groups. In a facilitated group coaching setting, each participant learns how to handle specific  challenges that are part of the HR Business Partnership, where the shared wisdom of the group is one of the main learning components.

        A very practical, hands on approach, where the learning is immediately useful back in the workplace.

        Who should attend?
        • HR professionals that are growing into a new job as HR Business Partner and want to capture the benefits of being supported in the first months to make a successful start
        • HR Business Partners with some experience (1-3 years) that want to continue to develop and enhance their HRBP skills  based on practical situations, together with others in similar positions

        Learning Outcomes
        • Being an HR Business Partner brings new challenges every day: finding talents, supporting leaders in developing their teams, giving candid feedback, handling conflicts, supporting change, preparing a reorganisation, … Self Managed Learning is a powerful method to learn how to approach this, starting from your personal learning goals and using concrete situations you are facing in your professional life
        • Each participant will bring on own topics in the HR field which results in a broad spectrum of learning topics that will be explored and turned into concrete options to take back with you
        • Self Managed Learning fosters autonomy, personal responsibility and self-reliance
        Training Outline

        A 6 MONTH TRACK (1 SCHEDULED GROUP SESSION PER MONTH), WITH A FOCUS ON PRACTICE AND IMMEDIATE USE

        • Self Managed Learning combines individual and group-based learning, is work-experience based and career relevant
        • In a facilitated group coaching setting, each participant learns how to handle specific HR challenges, where the shared wisdom of the group is one of the main learning components.
        • After the start-up module (1 day), the group will meet 6 times in a timeframe of 6 months to work on HR topics they bring on from their own working situation and learn as individuals and as a team while doing so.
        • You elevate your learning experience with an experienced SML Coach with 30 years of experience as an HR professional to maximize the impact
        • Benefit from the double learning loop: learning a new method to reach your personal development goals AND developing your coaching skills asking powerful questions and learn about your own mindsets and thought patterns as you go through the process, which you will benefit from as a leader for the rest of your career
        • Being a member of this small Learning Group, you grow your professional network that you can continue to tap into also after the training

         

        References

         

        Excell in your HR BP leadership

        Experience the power of learning from and with others.  Get “the coaching of your life” by HR professionals that face challenges similar to your own.

        Self Managed Learning for Leaders – 3 Levels

        Discover how powerful it can be to learn with and from others that face similar challenges as you have.

        Self Managed Learning groups are organised inter and intra company around common themes and for several target groups. In a facilitated group coaching setting, each participant learns how to handle specific leadership challenges, where the shared wisdom of the group is one of the main learning components.

        A very practical, hands on approach, where the learning is immediately useful back in the workplace.

        Who should attend?
        • Emerging leaders that want to prepare for a leadership role
        • Newly Started Leaders that want to make a good start in their leadership journey and develop their leadership skills based on practical, work based situations
        • Leaders with 2-3 years of experience that wish to continue their leadership development in certain areas, together with others in similar positions

        Learning Outcomes
        • Being a leader brings new challenges every day: setting priorities, giving and receiving feedback, handling conflicts, engaging your team, delegating, … Self Managed Learning is a powerful method to learn how to approach this, starting from your personal learning goals and using concrete situations you are facing in your professional life
        • Each participants will bring on own topics in the leadership field which results in a broad spectrum of learning topics that will be explored and turned into concrete options to take back with you
        • Self Managed Learning fosters autonomy, personal responsibility and self-reliance
        Training Outline

        A 6 MONTH TRACK (1 SCHEDULED GROUP SESSION PER MONTH), WITH A FOCUS ON PRACTICE AND IMMEDIATE USE

        • Self Managed Learning combines individual and group-based learning, is work-experience based and career relevant
        • In a facilitated group coaching setting, each participant learns how to handle specific leadership challenges, where the shared wisdom of the group is one of the main learning components.
        • After the start-up module (1 day), the group will meet 6 times in a timeframe of 6 months to work on leadership topics they bring on from their own working situation and learn as individuals and as a team while doing so.
        • You elevate your learning experience with an experienced SML Group Coach to maximize the impact
        • Benefit from the double learning loop: learning a new method to reach your personal development goals AND developing your coaching skills asking powerful questions and learn about your own mindsets and thought patterns as you go through the process, which you will benefit from as a leader for the rest of your career
        • Being a member of this small Learning Group, you grow your professional network that you can continue to tap into also after the training

         

        References

        Automotive Industry :  several self managed learning groups facilitated in Belgium and Sweden as part of a dedicated development track for Emerging Leaders  

        The power to learn with and from others

        You learn a new method to reach your personal development goals AND simultaneously you are developing your coaching skills.  You will benefit from this training for the rest of your career.